User Centered Design: An Integrated Approach
By (author): "Karel Vredenberg, Scott Isensee, Karel Vredenberg"
ISBN0130912956
ISBN139780130912954
AsinUser Centered Design: An Integrated Approach
Original titleUser-Centered Design: An Integrated Approach
User-Centered Design: An Integrated Approach will help you optimize your customers' total experience with any technology product or service - from purchase and installation through support, upgrades, and beyond. Karel Vredenburg, Scott Isensee, and Carol Righi, the field's leading experts, present methods, techniques, case studies, and CD-ROM-based tools for introducing, deploying, and optimizing UCD to make products that are simpler, more elegant, more powerful, and more profitable.
