The Ultimate Question: Driving Good Profits and True Growth

By (author): "Fred Reichheld"
Genres:Nonfiction books  Business books  Leadership books  Buisness books  
The Ultimate Question: Driving Good Profits and True Growth
ISBN1591397839
ISBN139781591397830
AsinThe Ultimate Question: Driving Good Profits and True Growth
Original titleThe Ultimate Question: Driving Good Profits and True Growth
Based on extensive research, 'The Ultimate Question' shows how companies can rigorously measure Net Promoter statistics, help managers improve them, and create communities of passionate advocates that stimulate innovation.