The Oz Principle: Getting Results Through Idividual and Organizational Accountability

Like Dorothy & her companions in The Wizard of Oz, most people in corp. America possess the power within themselves to get the results they need. But instead, they behave as though they were victims of circumstance & play the blame gameO when confronted with poor performance or unsatisfactory results. In this no-holds-barred book, 3 leading experts on how to achieve corp. excellence focus on the fundamental cause of poor quality, low productivity, wasted talent, & customer dissatisfaction . . . & shows how anyone from an entry-level clerk to a senior exec. can move beyond making excuses to get the results they want. Empowers every person to give an exceptional performance. Like Dorothy and her companions in The Wizard of Oz, most people in corp. America possess the power within themselves to get the results they need. But instead, they behave as though they were victims of circumstance and play the "blame game" when confronted with poor performance or unsatisfactory results. In this no-holds-barred book, 3 leading experts on how to achieve corp. excellence focus on the fundamental cause of poor quality, low productivity, wasted talent, and customer dissatisfaction . . . and shows how anyone from an entry-level clerk to a senior exec. can move beyond making excuses to get the results they want. Empowers every person to give an exceptional performance.