Talking From 9 to 5

Examining communication in office settings, this book explores the implications of hierarchical relations and how conversational style differences are influenced by such factors as gender, ethnicity, geography, class, & personality. The author presents information that will have a dramatic impact on those who are struggling with co-workers, jobs, & companies, and will help individuals as well as companies thrive in a working world made up of increasingly diverse work forces & ever more competitive markets. Filled with real-life examples of speaking styles.