Raving Fans

By (author): "Sheldon Bowles, Kenneth H. Blanchard"
Genres:Nonfiction books  Business books  Leadership books  Management books  
Publish Date: May 19th 1992
Raving Fans
ISBN0006530699
ISBN139780006530695
AsinRaving Fans
Original titleRaving Fans: A Revolutionary Approach to Customer Service
This is a straightforward and snappy guide to successful customer service. It should prove useful in every kind of organization or business who wish to deliver efficient customer service and achieve bottom-line results.