Organising Knowledge: Taxonomies, Knowledge and Organisational Effectiveness

Taxonomies are often thought to play a niche role in content-oriented knowledge management projects, as they are often considered “nice to have” but not essential. In this groundbreaking book, Patrick Lambe illustrates how taxonomies play an integral role in helping organizations coordinate and communicate effectively. Through a series of real-world case studies, decision-making frameworks, and example questionnaires, Lambe demonstrates the wide range of ways in which taxonomies help organizations leverage and articulate their knowledge, and offers a clear description of how taxonomies relate to technology application. Accessible and jargon-free, this step-by-step guide to running a taxonomy project offers practical advice for knowledge managers and business owners alike.