Management Rewired Why Feedback Doesn't Work and Other Surprising Lessons from the Latest Brain Science by Jacobs, Charles S. ( Author ) ON Mar-06-201

Why is it so hard for managers to get the results they want? According to the latest brain science, it's because most of what they do produces the opposite of what they expect. Appeals to reason fall short, for our decisions are made emotionally, and logic is at best an after-the-fact justification for what we've already