Conducting Reference Interview

By (author): "Patricia Dewdney, Barbara L. Stein"
Genres:Nonfiction books  Reference books  Librarianship books  Library Science books  
Conducting Reference Interview
ISBN1555704328
ISBN139781555704322
AsinConducting Reference Interview
Original titleConducting the Reference Interview: A How-To-Do-It Manual for Librarians (How to Do It Manuals for Librarians)
This handbook offers information and tips for librarians on conducting the reference interview. It features models of communication such as sense-making and microtraining, exercises for avoiding common pitfalls, and examples of both successful and problematic interviews.